.right_menu {
  width: 280px;
  height: 100%;
  min-height: 0;
  overflow: hidden;
  display: flex;
  flex-direction: column;
}
.right_menu .right-wrapper {
  height: 100% !important;
  min-height: 0;
  overflow: hidden !important;
  display: flex;
  flex-direction: column;
}
.right_menu .user-wrapper {
  flex-shrink: 0;
}
.enpg-kefu-mall-panel {
  display: flex;
  flex-direction: column;
  flex: 1 1 auto;
  height: 0;
  min-height: 0;
  overflow: hidden;
  border-top: 1px solid #ececec;
  background: #fff;
  font-family: "PingFang SC", "Microsoft YaHei", sans-serif;
}
.enpg-kefu-mall-context {
  flex-shrink: 0;
  margin: 8px 8px 0;
  padding: 8px;
  border: 1px solid #d6e8fb;
  border-radius: 6px;
  background: #f5f9ff;
}
.enpg-kefu-mall-context-label {
  font-size: 11px;
  color: #2d8cf0;
  font-weight: 600;
  margin-bottom: 6px;
}
.enpg-kefu-mall-context-row {
  display: flex;
  align-items: center;
  column-gap: 8px;
  padding: 4px 0;
  cursor: pointer;
}
.enpg-kefu-mall-context-row + .enpg-kefu-mall-context-row {
  border-top: 1px dashed #d6e8fb;
  margin-top: 4px;
  padding-top: 8px;
}
.enpg-kefu-mall-context-row .title {
  font-size: 12px;
  color: #17233d;
  line-height: 16px;
  max-height: 32px;
  overflow: hidden;
}
.enpg-kefu-mall-context-row .meta,
.enpg-kefu-mall-context-row .no {
  font-size: 11px;
  color: #808695;
  line-height: 16px;
  word-break: break-all;
}
.enpg-kefu-mall-context-row .enpg-kefu-mall-thumb {
  width: 40px;
  height: 40px;
  flex-shrink: 0;
}
.enpg-kefu-mall-tabs {
  display: flex;
  flex-shrink: 0;
  border-bottom: 1px solid #ececec;
}
.enpg-kefu-mall-tab {
  flex: 1;
  height: 36px;
  line-height: 36px;
  text-align: center;
  font-size: 13px;
  color: #666;
  cursor: pointer;
  position: relative;
}
.enpg-kefu-mall-tab.active {
  color: #2d8cf0;
  font-weight: 600;
}
.enpg-kefu-mall-tab.active::after {
  content: "";
  position: absolute;
  left: 18%;
  right: 18%;
  bottom: 0;
  height: 2px;
  background: #2d8cf0;
}
.enpg-kefu-mall-search {
  padding: 8px;
  flex-shrink: 0;
}
.enpg-kefu-mall-search input {
  width: 100%;
  height: 30px;
  border: 1px solid #e5e5e5;
  border-radius: 15px;
  padding: 0 12px;
  font-size: 12px;
  box-sizing: border-box;
  outline: none;
}
.enpg-kefu-mall-search input:focus {
  border-color: #2d8cf0;
}
.enpg-kefu-mall-body {
  flex: 1 1 auto;
  min-height: 0;
  overflow-x: hidden;
  overflow-y: auto;
  -webkit-overflow-scrolling: touch;
  padding: 0 8px 12px;
}
.enpg-kefu-mall-body::-webkit-scrollbar {
  width: 6px;
}
.enpg-kefu-mall-body::-webkit-scrollbar-thumb {
  background: #d9d9d9;
  border-radius: 3px;
}
.enpg-kefu-mall-empty,
.enpg-kefu-mall-hint {
  padding: 24px 8px;
  text-align: center;
  color: #999;
  font-size: 12px;
  line-height: 1.6;
}
.enpg-kefu-mall-card {
  border: 1px solid #f0f0f0;
  border-radius: 8px;
  padding: 8px;
  margin-bottom: 8px;
  background: #fff;
}
.enpg-kefu-mall-card-head {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 8px;
  margin-bottom: 8px;
}
.enpg-kefu-mall-status {
  display: inline-block;
  max-width: 62%;
  padding: 1px 6px;
  border-radius: 3px;
  font-size: 11px;
  line-height: 16px;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
  background: #eef5ff;
  color: #2d8cf0;
}
.enpg-kefu-mall-status.is-refund {
  background: #fff3e8;
  color: #e6a23c;
}
.enpg-kefu-mall-status.is-closed {
  background: #f2f3f5;
  color: #909399;
}
.enpg-kefu-mall-status.is-done {
  background: rgba(64, 194, 73, 0.16);
  color: #40c249;
}
.enpg-kefu-mall-status.is-try {
  background: rgba(100, 64, 194, 0.16);
  color: #6440c2;
}
.enpg-kefu-mall-price {
  flex-shrink: 0;
  font-size: 13px;
  font-weight: 600;
  color: #333;
}
.enpg-kefu-mall-card .title {
  font-size: 13px;
  color: #333;
  font-weight: 600;
  line-height: 1.4;
  display: -webkit-box;
  -webkit-line-clamp: 2;
  -webkit-box-orient: vertical;
  overflow: hidden;
}
.enpg-kefu-mall-card .meta {
  margin-top: 4px;
  font-size: 12px;
  color: #888;
  line-height: 1.5;
}
.enpg-kefu-mall-card .no {
  margin-top: 2px;
  font-size: 11px;
  color: #bbb;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}
.enpg-kefu-mall-card .row {
  display: flex;
  gap: 8px;
  min-width: 0;
}
.enpg-kefu-mall-card .row > div {
  min-width: 0;
  flex: 1;
}
.enpg-kefu-mall-thumb {
  width: 56px;
  height: 56px;
  object-fit: cover;
  border-radius: 6px;
  background: #f4f5f7;
  flex-shrink: 0;
}
.enpg-kefu-mall-thumb.is-empty,
.enpg-kefu-mall-thumb.is-broken {
  background: #f4f5f7 url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='56' height='56'%3E%3Crect fill='%23f4f5f7' width='56' height='56'/%3E%3Cpath fill='%23d0d3d8' d='M18 36l6.5-8 5 6 3.5-4.5L38 36H18zM22 22a3 3 0 110 6 3 3 0 010-6z'/%3E%3C/svg%3E") center / cover no-repeat;
}
.enpg-kefu-mall-thumb.is-broken {
  object-fit: none;
}
.enpg-kefu-mall-btn {
  display: inline-block;
  margin-top: 8px;
  margin-right: 6px;
  padding: 3px 10px;
  font-size: 12px;
  color: #fff;
  background: #2d8cf0;
  border: none;
  border-radius: 4px;
  cursor: pointer;
}
.enpg-kefu-mall-btn.ghost {
  background: #fff;
  color: #2d8cf0;
  border: 1px solid #2d8cf0;
}
.enpg-kefu-mall-profile {
  overflow: hidden;
  padding: 4px 4px 0;
}
.enpg-kefu-mall-profile dt {
  float: left;
  width: 72px;
  color: #888;
  font-size: 12px;
  line-height: 22px;
}
.enpg-kefu-mall-profile dd {
  margin-left: 72px;
  font-size: 12px;
  color: #333;
  line-height: 22px;
  word-break: break-all;
}
.enpg-kefu-mall-track {
  font-size: 12px;
  color: #555;
  border-left: 2px solid #d9e3ea;
  margin: 8px 0 0 6px;
  padding-left: 10px;
}
.enpg-kefu-mall-track li {
  margin-bottom: 8px;
}
.enpg-kefu-mall-card.is-context {
  border-color: #2d8cf0;
  box-shadow: 0 0 0 1px #2d8cf0 inset;
}
.enpg-kefu-mall-form {
  margin-top: 8px;
}
.enpg-kefu-mall-form input,
.enpg-kefu-mall-form textarea {
  display: block;
  width: 100%;
  box-sizing: border-box;
  margin-bottom: 6px;
  padding: 6px 8px;
  border: 1px solid #e5e5e5;
  border-radius: 4px;
  font-size: 12px;
  outline: none;
}
.enpg-kefu-mall-form textarea {
  resize: vertical;
}
.enpg-kefu-mall-modal {
  position: fixed;
  top: 0;
  right: 0;
  bottom: 0;
  left: 0;
  z-index: 4000;
}
.enpg-kefu-mall-modal-mask {
  position: absolute;
  top: 0;
  right: 0;
  bottom: 0;
  left: 0;
  background: rgba(0, 0, 0, 0.45);
}
.enpg-kefu-mall-dialog {
  position: absolute;
  top: 50%;
  left: 50%;
  width: 420px;
  max-width: calc(100vw - 32px);
  transform: translate(-50%, -50%);
  background: #fff;
  border-radius: 8px;
  box-shadow: 0 12px 40px rgba(0, 0, 0, 0.18);
  padding: 16px 18px 14px;
}
.enpg-kefu-mall-dialog-head {
  display: flex;
  align-items: center;
  justify-content: space-between;
  margin-bottom: 6px;
}
.enpg-kefu-mall-dialog-head strong {
  font-size: 15px;
  color: #17233d;
}
.enpg-kefu-mall-dialog-close {
  border: none;
  background: transparent;
  color: #999;
  font-size: 20px;
  line-height: 1;
  cursor: pointer;
  padding: 0 4px;
}
.enpg-kefu-mall-dialog-order {
  font-size: 12px;
  color: #808695;
  word-break: break-all;
  margin-bottom: 10px;
}
.enpg-kefu-mall-dialog-error {
  font-size: 12px;
  color: #ed4014;
  margin: 4px 0 8px;
}
.enpg-kefu-mall-dialog-actions {
  display: flex;
  justify-content: flex-end;
  gap: 8px;
  margin-top: 8px;
}
.enpg-kefu-mall-dialog-actions .enpg-kefu-mall-btn {
  margin-top: 0;
}
.enpg-kefu-mall-btn[disabled] {
  opacity: 0.65;
  cursor: not-allowed;
}
.crmchat_link,
[class*="crmchat_link"],
.pc_customerServer_container_footer_copyright,
.pc_customerServer_container_advertisement .copyright {
  display: none !important;
  height: 0 !important;
  max-height: 0 !important;
  overflow: hidden !important;
  visibility: hidden !important;
  pointer-events: none !important;
  opacity: 0 !important;
  font-size: 0 !important;
  line-height: 0 !important;
  width: 0 !important;
  margin: 0 !important;
  padding: 0 !important;
  position: absolute !important;
  left: -9999px !important;
}
.pc_customerServer_container {
  height: 100% !important;
  max-height: 100% !important;
  min-height: 0 !important;
  overflow: hidden !important;
  display: flex !important;
  flex-direction: column !important;
  justify-content: flex-start !important;
}
.pc_customerServer_container_header {
  flex: 0 0 auto !important;
}
.pc_customerServer_container_content {
  flex: 1 1 auto !important;
  min-height: 0 !important;
  overflow: hidden !important;
}
.pc_customerServer_container_content .happy-scroll,
.pc_customerServer_container_content .happy-scroll-container {
  height: 100% !important;
  max-height: 100% !important;
  min-height: 0 !important;
}
.pc_customerServer_container_content .scroll_content {
  padding-bottom: 16px !important;
  box-sizing: border-box !important;
}
.footer_customerServer_container {
  position: relative !important;
  flex: 0 0 auto !important;
  width: 100% !important;
  bottom: auto !important;
  left: auto !important;
  right: auto !important;
  transform: none !important;
  z-index: 6 !important;
  background: #f7f8fa !important;
}
.quick-question-list,
.enpg-qq-list {
  display: flex !important;
  flex-wrap: nowrap !important;
  gap: 8px !important;
  overflow-x: auto !important;
  overflow-y: hidden !important;
  -webkit-overflow-scrolling: touch !important;
  scrollbar-width: none !important;
}
.quick-question-list::-webkit-scrollbar,
.enpg-qq-list::-webkit-scrollbar {
  display: none !important;
}
.quick-question-item,
.enpg-qq-item {
  flex: 0 0 auto !important;
  max-width: none !important;
  white-space: nowrap !important;
}